Solution Customization
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​Solution Customization
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Our Solution Customization services focus on adapting and modifying the SailPoint solution to fit unique business needs that go beyond out-of-the-box functionality. This includes process changes, role definitions, and UI customizations.
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Services Included:
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Business Process Customization: We modify workflows, such as access requests, recertification, and JML processes, to fit your specific business requirements. This customization ensures that your IAM processes reflect your organizational structure and governance needs.
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Change Management Support: We support your business in implementing change management strategies for new or modified IAM processes. This helps to streamline the transition and ensure stakeholder buy-in.
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User Interface Customization: We customize the user interface to improve user adoption and make the SailPoint experience more intuitive for end-users. This includes adjusting forms, dashboards, and notifications to align with your business preferences.
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Custom Reporting and Auditing: We design and develop custom reports to meet your organization's audit requirements, providing tailored insights into user access, entitlement changes, and policy compliance.